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cancelling my contract

  • 28 November 2020
  • 1 reply
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I currently have a contract with ID mobile that is finishing in around six months time but I wish to cancel early. I’ve gone onto my account and tried to cancel it but it is said to contact an ID team member there is no phone number I have tried the live chat agents but they have been busy for over 24 hours I wish get this sorted out quickly as I am on a tight timescale but don’t know what to do. 
Can anyone help.  
 Thank you 

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Best answer by Will 5 December 2020, 17:33

Hi @Hollyhol,

 

Cancelling your plan shouldn’t be difficult at all sorry. Please click here to see all the relevant information on how to get that sorted.

 

If you find you still require assistance, please let us know and we’ll be happy to provide it.

 

Will

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Hi @Hollyhol,

 

Cancelling your plan shouldn’t be difficult at all sorry. Please click here to see all the relevant information on how to get that sorted.

 

If you find you still require assistance, please let us know and we’ll be happy to provide it.

 

Will

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