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Coverage in Bicester

  • 3 December 2020
  • 3 replies
  • 23 views
VickyLS
Rank

Hi, I’ve just switched to ID. I get a terrible signal in my house, and at my work its non existent. Before purchasing I checked coverage and both areas were suppose to be good.Any one else in OX26 have the same problems?

 

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Best answer by Mohammed 17 December 2020, 13:30

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3 replies

Will
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Userlevel 6
Badge +8

Hi @VickyLS,

 

Have you a full postcode we can check for you? Also, what handset are you using? Is it a new one too?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
VickyLS
Rank

Hi Will,


Full postcode is OX26 6AZ and I have a new iPhone 11.

Thanks.

Mohammed
Rank
Userlevel 7
Badge +10

Hello @VickyLS,

I’ve checked the coverage and one of the 3G masts that cover the area shows as having Excellent Outdoor and Good Indoor coverage.

There was some recent planned maintenance which caused the potential outage on the 10th which has since been resolved.

A neighbouring mast due to planned maintenance and this is due to be completed tonight.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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