Question

Delivering to incorrect address

  • 1 March 2021
  • 1 reply
  • 18 views

My postcode did not update with the rest of my address on my profile, so my new phone and sim are being to delivered to an an address that does not exist and therefore cannot be delivered. How do I change this?


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1 reply

Userlevel 7
Badge +10

Hello @Jhop,

That’s odd.

We’ll need to take a look at the order to see if this can now be amended manually.

I’ll send you a PM here so we can pick this up.

 

Mohammed

Why iD Mobile?