Question

Failure to acquire a PAC code number

  • 23 November 2020
  • 2 replies
  • 16 views
Reg Walker
Rank

For two days I have been trying several times to get a PAC code, but without success. After sending an sms to 65075 I only receive a reply that states “nearly there” I cannot start with my new provider until I receive a code. Please help to sort this out.

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2 replies

Reg Walker
Rank

I want to end my sim only contract. I have tried for nearly a week now, but this lousy company’s system just keeps sending me going round in circles. I want to keep my number and change provider (can’t be any worse than this one!).  I have two contracts with this provider but have only managed to cancel one plan and I cannot get to cancel the second one.  How do I escape from this virtual imprisonment?

Ryan
Rank
Userlevel 6
Badge +10

Hi @Reg Walker,

We’re sorry to hear that the automated service isn’t working there. We will send you a PM no to offer further support.

Ryan

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