Faulty charger

  • 26 April 2020
  • 1 reply

Userlevel 1

Hi I had my upgrade a week ago and it obviously came with a brand new charger. The charger hasnt been moved around and only I have used it and it has already stopped working  ? Is there a possibility I could get a new one ? As a week for a genuine apple charger sounds a bit odd ? 

1 reply

Userlevel 6
Badge +8

Hi @Robynlloydy,

I am sorry to hear this! The charger should last for at least until the warranty period of the accessory ends, so a week is not right. I will DM you now with how we can help you sort this.