how do I put my existing iD SIM only number onto my new 24 month contract?

  • 17 December 2020
  • 1 reply
  • 27 views
Jools2114
Rank

Good morning, 

My daughter is already with ID mobile on Sim only and we have now purchased a contract with ID mobile. 

How do we keep the same phone number?.

Will we still need a pac code as we are with ID to ID? 

Will 3 years ago

Hi @Jools2114,

 

As we can’t perform internal ports, what we’d need to do here is a triangle port.

 

A Triangle Port requires obtaining a pay as you go SIM card for a network other than ourselves and porting the desired number over onto the pay as you go SIM. You would do this by requesting a PAC number for the old number from us and giving it to the pay as you go network.

 

Once you have done this and the desired number is on the pay as you go SIM, you then need to contact that network and request another PAC code. Once you have this, you can then contact us again and port the number into your new line.

 

Hope this helps.

 

 Will

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Will
Rank
Userlevel 6
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Hi @Jools2114,

 

As we can’t perform internal ports, what we’d need to do here is a triangle port.

 

A Triangle Port requires obtaining a pay as you go SIM card for a network other than ourselves and porting the desired number over onto the pay as you go SIM. You would do this by requesting a PAC number for the old number from us and giving it to the pay as you go network.

 

Once you have done this and the desired number is on the pay as you go SIM, you then need to contact that network and request another PAC code. Once you have this, you can then contact us again and port the number into your new line.

 

Hope this helps.

 

 Will

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