I recently sold my iPhone 5S on an online shopping website, when the phone arrived to the customers house the customer told me the sim that she put in wasn't supported. Which is strange as on the USWITCH website it says 'In the case of iPhones, the handset will be unlocked six months after the contract started.' The new owner has tried a Virgin sim but this doesn't work and before selling I tried a Vodafone sim and it worked. Does anyone have an ideas on what to do?
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Best answer by izzylouise 25 May 2018, 16:44
Hello @Mohammed,
The customer has now bought an iD sim so hopefully it should work. Before selling the phone I used an iD sim on the iPhone.
Izzy
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