I want to cancel my plan as its due to end next month, live chat is only a chatbot and no use, app takes me to a page thats under construction, no email or phone numbers to call.
Best answer by Will
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i want to cancel my plans but app isnt working
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Userlevel 6
+8
Hi
Cancelling your plan shouldn’t be difficult at all sorry. Please click here to see all the relevant information on how to get that sorted.
If you find you still require assistance, please let us know and we’ll be happy to provide it.
Will
Tried the app, tried the live chat, app takes me to a page thats under construction still, and live chat i cant get a human to speak to. So how can i cancel??
Userlevel 6
+4
Hi
We are sorry to hear you have been unable to cancel your plan through your app and through our web page. We are also sorry to hear you have been unable to get through to our Live chat. We will send you a Private Message now to help with this.
-Mohsin
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