Question

I want to unlock my handset?

  • 5 October 2020
  • 3 replies
  • 26 views

I have an old iPhone 5s handset that I would like to give to a family member can you unlock it please


3 replies

Userlevel 7
Badge +10

Hello @kmccready,

Handsets purchased from us should already be unlocked to any UK network.

Have you tried a different UK network SIM in the device to confirm this already works?

 

Mohammed

Yes I have tried another sim and it doesn’t work. The website says that handsets made before 2018 are locked - I bought my handset outright in 2017 and took out a monthly contract in one of your stores.

Userlevel 6
Badge +8

Hi @kmccready,

 

We’ll drop you a Private Message now to get your handset unlocked.

 

Will

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