I am getting really bad, sporadic internet coverage, but when I check your map it says I should have a strong coverage in the whole area I'm in but it's consistently dropping out.
Best answer by Michelle
View originalI am getting really bad, sporadic internet coverage, but when I check your map it says I should have a strong coverage in the whole area I'm in but it's consistently dropping out.
Best answer by Michelle
View originalThat’s strange
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Have you a postcode we can take to check if there is currently any work going on in your area to the local mast?
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Will
Fy4 3qx
Thank you for confirming your postcode
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I can confirm there is an unplanned outage within your postal area which is impacting 4G.
Please could you try switching to 3G as this may help improve your service until the issue with 4G is fixed?
We are sorry for any inconvenience caused.Â
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MichelleÂ
iDÂ MobileÂ
Thanks for getting back to me but I've been having this issue consistently since I got the phone, this isn't a new occurance, I pay for the maximum package on a new phone and I dont feel like I'm getting my moneys worth at all. I cannot trust my data outside of using the phone on WiFi.
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