Question

iPhone SE dropping calls

  • 29 April 2020
  • 5 replies
  • 33 views

Hi,

My iPhone SE 2020 keeps dropping calls constantly when I use the lightning headphones to make calls. I use this feature constantly with my phones For work so I need to be able to use the headphones to talk. 
 

thank you 


5 replies

Userlevel 3
Badge +4

Hi @Megan T 

Sorry to hear this.

The headphones shouldn't really cause this issue unless they are wireless?

Do you have good coverage in your area generally? 

 

 

Aklima 

 

Hi @Megan T 

Sorry to hear this.

The headphones shouldn't really cause this issue unless they are wireless?

Do you have good coverage in your area generally? 

 

 

Aklima 

 

Hi thank you for responding, I have good signal generally and there hasn’t been an issue when I have just been using the phone itself to call? 
 

thank you 

Userlevel 3
Badge +4

Hi @Megan T 

It would appear there may be a problem with the headphones you are using. 

Please could you confirm what kind of headphones you are using?

 

Aklima

Hi @Megan T 

It would appear there may be a problem with the headphones you are using. 

Please could you confirm what kind of headphones you are using?

 

Aklima

Hi it’s the ones that came with my phone. I don’t know why the headphones would cause the call to drop completely though? Thank you 

Userlevel 3
Badge +4

Hi @Megan T 

If calls only drop when the headphones are used it would suggest they are the issue. 

 

Aklima

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