Question

keypad sounds during calls

  • 15 July 2020
  • 1 reply
  • 30 views

I hear keypad sounds during calls and am worried as debit card details were hacked in April and wonder if linked. Been going on since April. Any advice? ThanksĀ 


1 reply

Userlevel 4
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Hi there @EvokayĀ 

Have you been able to test if this is happening with multiple different people youā€™ve called?Ā  or have you only noticed this with one person you call quite often?Ā  Are you 100% youā€™re not accidentally pressing on anything with your hand whilst holding the phone to your head?

Ā 

If someone somewhere managed to hack your bank details in some way this likely wouldnā€™t be related to sounds being heard when making calls.Ā Ā 

Are you able to try your iD Mobile SIM in another phone and see if the same problems happen there?

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Why iD Mobile?