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Missing Plug From The New iPhone

  • 15 November 2020
  • 2 replies
  • 153 views

I've just received my new iPhone SE but it only has a charging cable which doesn't fit the usual Apple usb plug. Normally you get a plug with a new iPhone!!

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Best answer by Ryan 24 November 2020, 14:59

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Hi. I have the same problem. Received my iphone SE but I can’t charge it because the USB end is not compatible with any charger plug I have! Contacted idmobile to be told to go to Currys who would sort me out. It’s lockdown and they are not open except click and collect. I refuse to buy a new cable but it seems idmobile are unable to supply me with the correct one. 
Any suggestions gratefully received

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Hi @Invisible & @nuttynana,

Unfortunately, this has come about as a business decision from Apple to no longer supply a plug with its handsets. This was announced for the iPhone 12 and they have since taken the plug out of the box for the newer iPhone SE too. This is something out of our and other retailers control. Sorry!

Ryan

Why iD Mobile?