Question

Multiple text problem

  • 20 December 2019
  • 2 replies
  • 54 views

New IPhone 6 sends texts in triplicate - each text is sent 3 times and tells me that the text is undelivered.  Have turned the phone off and back on again, taken sim out and put it back and have reset network settings.  Can’t use 7777 - lnog story.  Any suggestions/help would be appreciated. Suspect this is a rare problem.


2 replies

Userlevel 6
Badge +8

Hey @keithmac,

This is a very rare problem! Does the issue happen if you were to place your SIM card into another phone and then send a text message? 

Also, is this happening when you send text messages to any contact or just a certain one?

Ryan

Not so rare it seems.The same thing happens with my phone..to different recipients..don't have another phone to test the sim but never experienced this with any other provider. Has happened continuously since start of contract few months ago. 

Thanks

John

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