Hi, I purchased a sim only package through the carphone warehouse in December as a gift for my son, when we tried to use the sim yesterday it did not work. As you can imagine my son is very upset so please help. I have already tried everything from the activation process on your website.
Best answer by Mohsin
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+4
Hi
We are sorry to hear the sim car you ordered has not been activated. We will PM you to get this sorted.
-Mohsin
Hi, I got my new sim yesterday. I have tried all the trouble shooting methods and it still does not work. Please help
+10
Hello
Is this from an upgrade or a brand new contract?
Which phone are you using the SIM inside of?
Mohammed
Brand new contract. Samsung galaxy a21s
I would like to cancel the contract please. Enough is enough.
+10
Hi
We are sorry to hear about that. We will send you a PM now to help you with cancelling the plan.
Ryan
I have sent you all the requested details but you have not responded.
+10
Hi there
From what I can see some of the details you sent were wrong and we’re awaiting a reply back from you there before we can proceed further.
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