I got my new phone on Monday and still no service, phone is reading 'no simple and I have tried all the troubleshooting and also reset phone, sim isnt working in any other phone either. the chat bot feature is completely useless i have tried it 3 times now with the same response and then it freezes. I was on for nearly 2 hours yesterday trying to get an answer! and I cant speak to anyone. Making me regret upgrading with ID mobile
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