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Order after address change

  • 12 January 2021
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Hi I've been directed here via Facebook. So I've just placed my upgrade, i changed my address prior too doing this and logging out  just too make sure the changes have taken place. Log in and continue with order new details are there, place the order fine, log out and back in a few mins later as I've had no confirmation emails and its showing my old address. As you can understand my concerns of i don't want the phone going too my previous address 

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Best answer by Will 14 January 2021, 16:01

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Hi @Quincy,

 

We get your concern, and we’ll do our best to help.

 

My suspicion is if you’ve changed your address and ordered on the same day, the order won’t be successful, as it may well have flagged our internal Security checks. We’ll drop you a Private message now to take a look at what’s gone on with your order rather than just base anything on suspicions though.

 

Will

 

 

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