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order status

  • 26 December 2020
  • 13 replies
  • 487 views
O
Rank

Hi I ordered the IPhone 12 pro gold 128gb, I’m just wondering if you can tell me if this order has been confirmed?

If so will an iD SIM card come with the phone as I am a new customer? 
Ref: 114983294

thank you 

 

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Best answer by Ryan 30 December 2020, 15:44

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13 replies

O
Rank

Hi I ordered the IPhone 12 pro gold 128gb, I’m just wondering if you can tell me if this order has been confirmed?

If so will an iD SIM card come with the phone as I am a new customer? 
Ref: 114983294

thank you 

 

Mohsin
Rank
Userlevel 6
Badge +4

Hi @osbornfurtado18 

Have you received an email confirmation regarding your order? If not, feel free to speak to our Live Chat team who can look into this for you. Feel free to message us if you have any further issues.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
O
Rank

I haven’t received my order confirmation email yet. 
what is my order status ? 

Ryan
Rank
Userlevel 6
Badge +10

Hi @osbornfurtado18,

Did you manage to get in touch with our Live Chat Team about your order? If not, please check your Private Messages and we will take this further.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
K
Rank

I did payment yesterday but the bank declined because I did not say the message confirmation   received in the bank but after that, I received a message from my bank ask me to try pay again and I did the payment and I received email form id say you order number  I would like to check my order is accepted or no 

K
Rank

Hi, I ordered the iPhone 12 pro max128GB, I’m just wondering if you can tell me if this order has been confirmed?

 

order reference is 115244874.

Ryan
Rank
Userlevel 6
Badge +10

Hi @khalel,

We will send you a PM now to check up on this for you, hopefully, it has gone through!

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
C
Rank

Hi please can you have a look at order 116492690. Is stock available? When approx will this be sent to me?

Mohsin
Rank
Userlevel 6
Badge +4

HI @Cahoosersnip 

If you can advise us on the make and model of the handset you ordered, we can give you an expected delivery date for this?

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C
Rank

ThanksIts iphone 12 pro 512GB

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Cahoosersnip 

We can confirm the current expected delivery date for the iPhone 12 Pro 512 GB is 11/05/21.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C
Rank

Ok thanks for this.

Mohsin
Rank
Userlevel 6
Badge +4

No Problem @Cahoosersnip 

Feel free to message us again for any issues or concerns you may have.

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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