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Out of stock complaint

  • 5 January 2021
  • 1 reply
  • 17 views

Hello.  I ordered an iphone7 16th December.  Order#blanked.  I was disappointed that it was not in stock but was told “don’t worry – we’re expecting it shortly, so it should be with you soon.” That was 3 weeks ago and I have not heard anything since.  Please complete this order ASAP as I have cancelled my other ID Mobile phone blanked with 30 days notice and don’t want to be in a position where I am without a phone.  I am currently suffering from Covid-19 and could do without this hassle.

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Best answer by Michelle 6 January 2021, 16:26

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Userlevel 5
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Hi,

 

We are sorry you have not recived an update on your order.

We’ll send you a private message on here so that we can verify your details and check the current status of your order for you.

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

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