PAC CODE HASNT TRANSFERS BEEN 2 WD!!!!

  • 23 February 2021
  • 1 reply
  • 11 views

My number hasn’t transferred yet, I entered my PAC CODE from VIRGIN onto the section in the ID website it said successful but, I still haven’t had confirmation to say it’s worked or when it will go across! I did this days ago! Why is this not working!! 
Not happy I have a new phone I can’t use!! 
And to find out you can’t even speak to a human using this network! 
 

Someone please help! 
Acc Number 12327053


1 reply

Userlevel 4
Badge +3

Hi @D_Teeder13 

The Porting Process takes up to 48 hours. We are sorry to hear your number has still not been Ported over yet. If your number has not been ported over by the end of today, please let us know and we will look into this for you. In the meantime, feel free to speak to our Live Chat | iD Mobile Network team for any assistance.

-Mohsin

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