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pac code problem

  • 4 March 2021
  • 4 replies
  • 41 views
Tich58
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Filledout the form to port my existing phone number with a pac code and it will not accept it. Not a very good start for a new customer 

iPhone XR user

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Best answer by Tich58 4 March 2021, 20:17

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4 replies

Will
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Userlevel 6
Badge +8

Hi @Tich58,

 

Have you tried tried doing this on a browser rather than the App?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tich58
Rank

Hi will, ok so it turns out the problem was with the pac code from my previous provider. I contacted themm and got a new one which I entered into the id site and my number is being ported over on Monday

 

Will
Rank
Userlevel 6
Badge +8

Cheers for the update @Tich58 !

 

Glad to know the wheels are in motion now.

 

Take care, and if ever you need anything else, please do let us know.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tich58
Rank

OK thanks

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