• 15 February 2021
  • 1 reply

Hi iv made a payment of £5 and it’s not came off this months pay it’s still saying £25.99 how do I make a full payment for that month

1 reply

Userlevel 6
Badge +8

Hi @GINGEguNNer2,


If you want to make a payment manually, please call 0333 003 7777

Enter your Mobile number then select Option 2 followed by Option 2 again.

You can then make a payment for the desired amount via our automated payment line.


You do not need to speak to anyone for this so do not need to wait on hold to connect to an agent.