Question

phone sim

  • 31 May 2020
  • 1 reply
  • 61 views

Hi I've damaged my s9 that I had on contract with you and I have tried to put the sim card in a iPhone 6 and it's asking me to activate the sim card u have tried to download the move to iOS app and done this on 2 different devices and still won't work can you help?

 


1 reply

Userlevel 4
Badge +2

Hi @CH4D 

Welcome to iD Community.

Have you checked to see if your iD Mobile setting on your iPhone 6 are correct, please see link here

Let us know how you get on,

Thanks

Pearl

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