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porting number: status?

  • 30 November 2020
  • 1 reply
  • 35 views

Userlevel 1

I tried to port my number from 3 to id today

I tried several times both on the website and on the app. Kept getting told it was theĀ  wrong number or PAC. Neither were wrong

Has it been accepted?

Cant see anywhere on the app or website which shows status. Just keeps asking me for the same PAC and phone number (then telling me its wrong!)

Whats going on? Is it going to be ported? Should I have received a message to state its happening? Theres certainly no indication on My AccountĀ 

Really dont have the time to spend an afternoon on hold waiting for customer services

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Best answer by Will 6 December 2020, 17:22

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Userlevel 6
Badge +8

Hi @glinton4,

Ā 

Weā€™ll drop you a Private Message now to see whatā€™s going on for you.

Ā 

Will

Why iD Mobile?