Question

problem with new order

  • 29 November 2020
  • 1 reply
  • 12 views

I’ve tried to place an upgrade order.  Get a message saying there has been a problem, but no way for me to contact ID Mobile to resolve this.   
 

can someone give me a call today?


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1 reply

Userlevel 4
Badge +10

Hi there @Tcrooom 

If the option is still there to upgrade (using the iD Mobile app or logging in to our website), then simply try again and that should work fine.

If you are still having issues though, then let us know here what problem you’ve run into and we’ll send a private message here to take a further look if needed.

Alternatively you could try our Live Chat Team here: https://www.idmobile.co.uk/live-chat

Why iD Mobile?