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Replacement Sim

  • 28 July 2018
  • 3 replies
  • 198 views

How do I order a replacement SIM card? I have been to carphone warehouse and was told it cant be done, is there an alternative way?
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Best answer by Ryan 31 July 2018, 13:57

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3 replies

Userlevel 6
Badge +10
Hey @Charlie.castiau,

We'll need to access your account in order to do this for you, but it won't be a problem once done. Our Live Chat team will be able to issue you with a new SIM. You can contact them here.

Alternatively, I have sent you a PM with details on other ways of contacting us.

Ryan

I'm trying to make a replace card, my card is broken from 6 days. All the time your lines are busy or not able to speak with agent. I.can't call and there is impossible to go to the brand cause all of brands are closed.

I.need my card with number for now.

Userlevel 4
Badge +10

Howdy @Piotr8886 

We caught your other post and have sent you a private message to assist further.

Simply click on your profile icon in the top right, then go to your private messages.

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