Sim

  • 25 November 2018
  • 1 reply
  • 88 views
Orlaniamh
My ID mobile sim does not work in my new IPhone XR but it will work in an iPhone 7. How will I get it to work?

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Orlaniamh,

We're sorry to see this We may need to issue you with a new SIM card. If you haven't been able to contact us elsewhere about this, please send us an email and we'll have this sorted.

Please include your community username, full name, full address, mobile number and date of birth when you send your email to speed things up.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

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