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Sim not working in iphone4

  • 2 February 2019
  • 1 reply
  • 339 views

My Galaxy s4 has broken and I have transferred the sim to my old iphone4. The phone is showing the message "no service". I have just tried it in another iPhone4 and I am getting the message "sim not recognised". Both phones are unlocked and fully working. Is there something I could do or are the phones just too old? Thanks. P.S. just tried the sim in a different galaxy and it works fine.
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Best answer by Ryan 3 February 2019, 13:07

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Userlevel 6
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Hi @mark silver hall,

That is a strange issue as our SIM cards should work in the iPhone 4. We may have to issue you with a new SIM card, just in case there have been any changes made by Apple in the way that they read our SIM card type.

Please contact our Live Chat Team here to have this resolved.

Ryan

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