Question

Talk to a human to cancel contract after I have paid all of my bill

  • 25 March 2021
  • 4 replies
  • 34 views

Please can I speak to ahuman in order to cncel my contract as this is the WORST experience I have ever experienced. It should not be this hard to cancel as well as getting stuck in constant loops of texts to say that i have £0 to pay to cancel my contract. The live chat is horrendous and please can a human being contact me to cancel my contract. 

My reason for leaving is the shockingly bad coverage ID mobile provides.

I am going to include my phone number in this message as I know it will be removed and seen quicker 

I am wanting to cancel the contarct on 07889919647


This topic has been closed for comments

4 replies

Userlevel 6
Badge +4

Hi @cliddy 

We will send you a Private Message so we can assist with cancelling your contract. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages.

-Mohsin

How do I speak to someone 

I canceled my plan in Jan but am still getting bills, why? And all I can speak to are robots

Userlevel 6
Badge +8

Hi @Cazzy123456,

 

You can speak to us here, we’re people.

 

How was it you went about cancelling your plan in January?

 

Will

Why iD Mobile?