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Text messages appearing not to send but being received multiple times

  • 14 September 2020
  • 3 replies
  • 51 views

When I try to send text messages my phone tells me they aren’t delivered, but the recipient receives the same message multiple times 

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Best answer by Mohammed 14 September 2020, 15:15

Hello @Cliodhnac,

 

The issue is related to iMessage/IOS and the number change not being detected following a port.

Try the following:

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

This should fix the issue.

 

Mohammed

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3 replies

Recipient receives same text numerous times

Userlevel 7
Badge +9

Hello @Cliodhnac,

 

The issue is related to iMessage/IOS and the number change not being detected following a port.

Try the following:

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

This should fix the issue.

 

Mohammed

Userlevel 7
Badge +9

Recipient receives same text numerous times

I've moved your post here, please avoid creating multiple topics re: the same issue.

Please see my response above.

 

Mohammed

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