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How long does an unlock request take?

  • 10 January 2019
  • 2 replies
  • 452 views

Hello,

I have an iPhone 6S with ID, I need to get the phone unlocked so I can use it with all Sim Cards, would someone be able to assist?

I phoned 7777 to discuss it and the agent confirmed she had submitted my request, but I did not receive the confirmation email or text I was told I would receive, so I am worried this has not been inputted correctly.

Thank you,

Simon.
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Best answer by Gregor 10 January 2019, 18:53

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2 replies

Userlevel 8
Badge +9
Hi @scollier0

I don't think there is anything to worry about. Unlocking an iPhone typically takes 2 to 5 working days if you requested an unlock today then you should get an email very soon.

Regards
Userlevel 4
Badge +10

@Hikari

is correct there @scollier0, it can take a few days for the unlock request to complete.

If for any reason the phone is still unlocked though by Wednesday of next week, then please contact our Live Chat Team here, 

If need be we'll put in the unlock request again.

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