Question

Unlock Iphone 7

  • 3 September 2020
  • 5 replies
  • 73 views

I need to unlock my old IPhone 7 (while my daughters phone gets repaired)but there is no live chat and no option on the automated service.  How can I do this?


5 replies

Userlevel 6
Badge +8

Hi @Laurajay,

 

If it was purchased in 2018, it shouldn’t the locked. Have you tried another SIM card in the handset?

 

Will

I am trying to unlock an iPhone 7 that I had on contract with you until I upgraded April 2020. I got the iPhone 7 from you on June 14th 2018 and can't get answers how to unlock it via your automated phone lines or robot chat. Please help. 

Userlevel 5
Badge +6

Hi @Alan81, please give the Live Chat another try tomorrow morning. if you’re still having trouble, just reply to this thread and we’ll see if there’s anything we can do for you.

 

Thank you,

Rory

It’s locked to ID mobile.

Userlevel 6
Badge +8

Hi @Alan81,

 

Is the handset locked to us or another network?

 

Will

Reply


Why iD Mobile?