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Unlock my phone

  • 4 September 2018
  • 1 reply
  • 186 views

Ive recently left I'd as my contract ended, but now I'm trying to use my new SIM in my handset and it won't accept it. The phone says it's not compatible and I need to unlock the handset. How do I do this please can anyone help? Thanks
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Best answer by Mohammed 6 September 2018, 15:26

Hey @Karenemackay,

I've dropped you a PM with how we can get this unlocked.

We're not able to do this from here, we'll need access to your account to raise this.

Mohammed
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Userlevel 7
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Hey @Karenemackay,

I've dropped you a PM with how we can get this unlocked.

We're not able to do this from here, we'll need access to your account to raise this.

Mohammed

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