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Unlock phone by network provider

  • 23 August 2018
  • 2 replies
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Userlevel 1
Son got a ID sim took out of his old phone and put in a iPhone 5. Error coming up when switching phone on saying need to unlock sim by network provider?
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Best answer by Mohammed 27 August 2018, 14:52

Hello @Mat,

Can you send a screenshot of the message you're getting?
It sounds like the phone may be locked to a different network provider.

Have you tried contacting the previous network provider this iPhone 5 was used in?

Mohammed
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2 replies

Userlevel 6
Badge +6
Hello @Mat,

Can you send a screenshot of the message you're getting?
It sounds like the phone may be locked to a different network provider.

Have you tried contacting the previous network provider this iPhone 5 was used in?

Mohammed
Userlevel 1
Thanks. I will contact them 👍🏻

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