Question

upgrade

  • 4 April 2021
  • 1 reply
  • 4 views
C

My contract ends this month, can I upgrade now?

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1 reply

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Csten 

You can upgrade now through your iD Mobile App. Once logged in, you will be able to see ‘Plan Change’ or ‘Upgrade’ in the iD app. You can also contact our ‘Upgrade’s Team’ on our Live Chat | iD Mobile Network function where someone will be able to assist you. Our team will proceed by verifying your details and the details of our competitor’s deal you’d like us to compare. You can chat to the upgrades team here - when in a chat, tell our virtual assistant that you would like to upgrade, you’ll then be directed to our ‘Upgrades Team’. Please note that the live chat ‘Upgrade Team’ are only available between 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday and bank holidays.

-Mohsin

 

 

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