I upgraded my iPhone at the beginning of the year and after 2 days it stopped working. I couldn’t take it to Carphone Warehouse as I cannot leave my very sick husband as he gets upset it I’m not there. It would have taken me 2 hours to go to Carphone Warehouse and back and he would be so upset. I put the phone away having rung iD and being told to go to Carphone Warehouse and have been using my old iPhone SE from about 3 years ago. I would like a new phone but I’m still ion contract. What can I do? Please help as we rely on my phone.
Best answer by Will
It sounds as though you need to get that phone assessed. I understand that you’ve advised not wanting to leave your husband for 2 hours, however to move forward with this, we’re going to need to see the handset and understand what’s gone wrong.