Question

account not cancelled

  • 10 March 2021
  • 1 reply
  • 36 views
maxp73

it is more than 1 year that I changed manager by closing my account with you and I realized that you are continuing and charging me the money ... the shop is closed permanently, no one answers the number, customer service does not answer, you they send online m aonline ce the chat that does not respond to your requests for information, the customer service number does not respond, the community does not respond. I don't want to go to the site, a person has to answer me ...

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @maxp73,

I’m sorry to hear that.

We’ll send you a PM so we can look into this further. 

From what I can see, you only posted on the 10th and we aim to respond within 72-hours so we’re still well within the time-frames.

 

Not to worry, please check your messages.

 

Mohammed

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