I have been trying to cancel my contract and have been unable to. I have forgotten my user id and password and no sim card., so if I click on forgot I am sent a code that I cannot access because no sim card.
I have tried explaining this to several of your associates.
The contract actually ran out in April 2018.
I have cancelled the direct debit and now getting final demand notices.
+10
Hi
Without the SIM card, it may be hard for you to cancel your plan in the ways mentioned. We will send you a PM to help with your cancellation.
Ryan
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