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cancel contract without sim

  • 4 October 2020
  • 3 replies
  • 120 views

I can’t set up an app account without using my SIM card, in order to cancel my contract! I want to end my contract, as there is no coverage at my house. 

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Best answer by Kevin 6 October 2020, 17:25

Hello there @Shaniewright 

Generally speaking, the quickest way to get in touch to cancel is through our Live Chat Team.

We’ll send you a private message on here now so that we can assist you with your cancellation request.

If you could click your profile, and then go to your inbox you will see our message there.

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3 replies

Userlevel 7
Badge +10

Hello there @Shaniewright 

Generally speaking, the quickest way to get in touch to cancel is through our Live Chat Team.

We’ll send you a private message on here now so that we can assist you with your cancellation request.

If you could click your profile, and then go to your inbox you will see our message there.

I haven't got a simcard yet but I am still in the 14 days I would like to cancel my contract. How do I do this? 

Userlevel 6
Badge +4

Hi @Sdinley 

 Our Live Chat | iD Mobile Network Team here is the best place to request a cancellation. We’re also contactable via Facebook and Twitter if you use those platforms. If you have trouble using those services then please let us know here and we’ll offer further support.

 

-Mohsin

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