I have obtained my charges to end my contract early but there is no option to cancel online in my account. How can I cancel without calling you directly
Best answer by Michelle
It has been a few days since your post, have you now managed to cancel your order?
If not our Live Chat team can help you.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.