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cancel my contract

  • 12 October 2020
  • 18 replies
  • 1836 views

I would like to cancel my contract. How do I do it? Thanks

 

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Best answer by Kevin 14 October 2020, 14:41

Hi @JE123452444 

We’ll need to speak to you via private message to take some further details in order to help you with a disconnection request.

Simply click on your profile icon in the top right, then go to your private messages.

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18 replies

Userlevel 7
Badge +10

Hi @JE123452444 

We’ll need to speak to you via private message to take some further details in order to help you with a disconnection request.

Simply click on your profile icon in the top right, then go to your private messages.

I want to cancel my order that is out of stock and un delivered in 10 days of ordering. This is far too much time to wait for a phone I've been charged for, and there is been no updates of the progress of my order. Even more frustrating, there is NO way of contacting the company without a ID number.  

I'm thoroughly put off by this company. Will be filing a complaint, and un recommending this cpmpany to whomever I can. 

 

This forum is not acceptable customer service. 

 

Please privately contact me

 

Userlevel 6
Badge +8

Hi @Abish92,

 

I’ve replied to you elsewhere, so we’ll keep communication to just the one thread moving forward. If you could get back to us there, that’s be ideal.

 

Will

Userlevel 1

You keep saying send a link WHERE ?

Userlevel 7
Badge +9

Hi @Jockney, You can access your Private Messages here: https://community.idmobile.co.uk/inbox/overview

 

Mohammed

hi, can someone cancel my contract? i am trying do it online but i cannot 

 

hello need to cancel my contract,I'm struggling.

Userlevel 7
Badge +9

Hello @pati  & @ed wells,

I’ll send you both PMs so we can help get them cancelled :)

 

Mohammed

 

hello,I'm not sure if my subscription has been cancelled. [Removed] .please can you cancel id account,I understand that 30 days will be needed.thank you

sorry my mob is [Removed]

Userlevel 7
Badge +9

Hi @ed wells,

I have removed the personal details from your post to protect them. My colleague has sent you a PM so please supply us with those details there. 🙂

Ryan

How do I cancel my contract please

Userlevel 1
Badge +6

Hey @Darren Lovett 

We’re sorry to hear you are looking to leave us. 

You can find information related to cancelling your plan at https://community.idmobile.co.uk/cancel-your-id-mobile-plan-109/how-to-cancel-your-id-mobile-plan-31836

I hope this helps.

 

Thanks, 

Jade 

Very bad company never ever gonna use them again thru phone sad when cancel contact but next month again charging direct payment . So hard to contact them . Not recommended for no one

Hey @Darren Lovett 

We’re sorry to hear you are looking to leave us. 

You can find information related to cancelling your plan at https://community.idmobile.co.uk/cancel-your-id-mobile-plan-109/how-to-cancel-your-id-mobile-plan-31836

I hope this helps.

 

Thanks, 

Jade 

This not helping at all 

Userlevel 6
Badge +8

Hi @Elvis112,

 

We’ll drop you a Private Message now so we can take a look through your account and ensure the disconnection is complete.

 

Will

Hi, i am trying to cancel my contract but cant for the life of me figure out how.i go to my account and click thinking of leaving,end my contract.that sents me to customer services witch tells me to go to my account and click thinking of leaving.just going round in a big loop.help please.

Userlevel 6
Badge +8

Hi @Lawson74,

 

I see that we’ve now sent you a Private Message in relation to this. If you could kindly reply there, that’d be great.

 

Will

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