Question

Cancel plan

L
Rank

Please can somebody contact me??

 

I can not use my phone as it has been removed from your system 

 

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3 replies

Rory
Rank
Userlevel 5
Badge +6

Hi @liz_T, if you need to cancel your plan, please take a look at our Returns & Cancellations page.

Alternatively, you can speak to the Facebook, Twitter or Live Chat teams so they can submit a disconnection for you.

 

Thank you,

Rory

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L
Rank

Here’s a new idea!

 

As somebody that sells telephone services, may you could call me? Oh dear you can’t as my (your) network doesn’t work on my phone!

andewhite
Rank
Userlevel 8
Badge +9

Okay @liz_T, sorry you’ve got trouble with your phone and iD SIM card, but iD Mobile are quite clear that their help & support is 100% online - they don’t provide telephone support.

Anyway, good luck.

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