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Cancel plan

  • 30 June 2022
  • 3 replies

Please can somebody contact me??


I can not use my phone as it has been removed from your system 


3 replies

Userlevel 6
Badge +6

Hi @liz_T, if you need to cancel your plan, please take a look at our Returns & Cancellations page.

Alternatively, you can speak to the FacebookTwitter or Live Chat teams so they can submit a disconnection for you.


Thank you,


Here’s a new idea!


As somebody that sells telephone services, may you could call me? Oh dear you can’t as my (your) network doesn’t work on my phone!

Userlevel 8
Badge +7

Okay @liz_T, sorry you’ve got trouble with your phone and iD SIM card, but iD Mobile are quite clear that their help & support is 100% online - they don’t provide telephone support.

Anyway, good luck.


Why iD Mobile?