Question

cancel sim

  • 8 January 2021
  • 1 reply
  • 11 views
Madabout21
Rank

I have lost my Pay monthly sim, due to the current COVID situation, I haven’t needed to use it so it was never put into a handset.

I can’t register it on MyID because I need a code which I can’t access, HELP! 

This topic has been closed for comments

1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Madabout21,

We are sorry to hear about this. You can find ways of cancelling your plan on the below topic: 


We would recommend using the Live Chat option if all other methods are not possible.

Ryan​​​​​​​

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Terms & Conditions
Why iD Mobile?