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cancellation


Hi I brought a sim only and haven't used the sim as this was a back up but I want to cancel the sin only now how do I do this


3 replies

Userlevel 6
Badge +6

Hi @Jack13, plenty of threads and guides on the Community and website about this.

Just visit our Returns & Cancellations page.

 

Thank you,

Rory

Hi 

i want to cancel my plan but page is not opening each time its say there is an error

Userlevel 8
Badge +7

Hi 

i want to cancel my plan but page is not opening each time its say there is an error

Okay @Summer Hussain, just contact the Live Chat team online and they’ll process a cancellation and disconnection for you.

The iD agents in the online chat team, at https://idmobile.co.uk/live-chat, are available 9am - 8pm weekdays, and 9am - 6pm weekends.

Otherwise you can also cancel by calling 0800 049 0250, then it’s option 2.

Good luck.

 

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