Question

Cancellation of contract


I would like to cancel the contract on my step daughters phone of which I am the signature and payer.  I am unable to access her phone to arrange this through the app, so could someone please contact me as I have tried several means of contact with ID but to no avail.


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3 replies

Userlevel 3
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Hi Aaron,

When you say you are the signature and payer, do you mean you are the account holder and the contract is in your name?

Sian

Yes that is correct.  I took the contract out for my step daughter, but I no longer have contact with her.  My step daughters number is xxx, I am not sure when the 2 years period expires but I believe it to be imminent. 

Aaron Jordan .

Userlevel 3
Badge +1

Fab, no worries we can help you with this. We will pop you a Private Message now.

Also I edited the post to remove the numbers so they are not publicly displayed.

Why iD Mobile?