Cancellation through death of husband who had the mobile to use while in hospital

  • 26 March 2021
  • 1 reply

I hold an ID contract for myself and bought a contract for my husband while he was in hospital, to enable him to contact me.   He has since passed away and I now want to cancel this.

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1 reply

Userlevel 4
Badge +6

Hi @YappyMaxi09Jo, thank you for getting in touch. Firstly, please accept my condolences on the passing of your husband. The team here would like to extend their best wishes, and we hope you’re doing as well as can be expected.

In terms of getting the line disconnected, we’ll drop you a private message here on the Community to get this arranged. You can access the message by clicking your profile picture in the top right and selecting ‘Private messages’.


Thank you,