Question

cancelling contract. without pac or stac codes. just stopping the service totally.

  • 19 February 2021
  • 1 reply
  • 78 views

I want to end a contract. I don’t want to carry the number over..I just want to get out of the contact.

i don’t mind waiting….I just want to pay it off and stop the contract.


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1 reply

Userlevel 7
Badge +7

Hi @Ella2006,

Sorry to hear that you wish to leave iD. Simply log in, go to the 'My account' page, and on the 'Manage my plan' tile click 'End my plan'. You'll then be taken through the cancellation process. If you're on a pay monthly handset plan, you can contact us here and we can help you further.

Please let us know and we can assist you further.

 

Thanks,

Kash

 

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