Question

Cancelling my contract

  • 29 June 2021
  • 3 replies
  • 58 views
M
Rank

The contract with id mobile was for 24 months and I have finished payment. However I am struggling to cancel the contract with Id mobile. Could you please help me.

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3 replies

Will
Rank
Userlevel 6
Badge +8

Hi @michael Gebriel,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
M
Rank

Yes, I would like to cancel my contract. I do not need to keep my id number as I am no longer using it.

please can you see that my contract is cancelled as my 24 months is finished.

 

kind regards 

 

Michael 

Kash
Rank
Userlevel 7
Badge +7

Hi @michael Gebriel,

 

Have you taken a look at the link below?

 

https://www.idmobile.co.uk/help-and-support/leaving-id

 

Are you wanting to leave with your number?

 

Kash

iD Mobile

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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