Hi, im trying to help someone I support cancel their contract and also pay an outstanding balance but they do not have any of their details so am unable to do so and can't speak to a real person???
Hello
I’ll send you both a PM so we can look into sorting this.
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Mohammed
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HiÂ
If you are wanting to pay for an outstanding bill you can Call 7777 from the iD phone, or 0333 003 7777 from a landline or other mobile. (Charges may vary)
Option 1
Check your allowances, check your spend limit and check your unbilled charges
Option 2
Hear your balance, make a payment
Â
If you would like to cancel your iD plan, you can do this through iD Mobile app. Go to 'My Account' -> 'End my plan'.
If you have any issues, please let us know.
-Mohsin
Â
The issue is they no longer have their details i.e phone number, sim card etc so are unable to do any of the above
HiÂ
If you are wanting to pay for an outstanding bill you can Call 7777 from the iD phone, or 0333 003 7777 from a landline or other mobile. (Charges may vary)
Option 1
Check your allowances, check your spend limit and check your unbilled charges
Option 2
Hear your balance, make a payment
Â
If you would like to cancel your iD plan, you can do this through iD Mobile app. Go to 'My Account' -> 'End my plan'.
If you have any issues, please let us know.
-Mohsin
Â
Isn't it just - and all for the sake of £10! No idea what to do now!
im in same boat, more than ridiculous….
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